Wednesday, August 14, 2013
As I’ve written often in the past, I believe the automation of recruiting, job seeking and hiring has exacerbated America’s employment crisis. Online forms and tools like the “apply with LinkedIn button” make it too easy for the wrong applicants to apply for jobs, and harder for employers to find the right ones. But when a job applicant’s position on the stack of resumes can be bought, the search for the best-qualified candidates is even further compromised, and so is our economy.

Source: http://www.pbs.org/newshour/businessdesk/2013/08/ask-the-headhunter-is-linkedin.html

Sounds like we need better, more verified tools for understanding skills and matching people to the right jobs. If only there was something….

(More) Reflections on the Badge Summit

My last post on the Badge Summit was more of a ‘here’s what happened’, but wanted to follow that up with some of my own reflections and inspirations. 

Distributed leadership: We talk a lot transparency and community-driven development at Mozilla, and certainly within Open Badges. Our aspirations are so high, that it would be impossible to begin to even start to meet them without a movement, without markets, without more and more people not just involved, but driving things forward. We want to build a new system for credentialing and accreditation, we want to redefine learning - there’s no way one, or even three, organizations could do that. We need the full ecosystem fully realized and fully empowered. But one thing that became even more clear at the summit was that we are well on our way. I was awed by the leadership and work that folks in the room represented. There is so much that other people are already doing and contributing, we just have to make sure we are coming together from time to time to swap stories and celebrate the success. 

Exemplars: The word of the day(s) at the event was “exemplar”. There were a few that even threatened to start a drinking game. But whether it was in the conversations about marketing and communications, or in a group focused specifically on higher education or workforce, it’s clear that the most critical way forward is to have working proofs of concept for each of the stories that we need to tell or use cases that we want to show. Exemplars allow us to scope and focus in on building something specific quickly, that then can be a model that other similar groups or organizations can follow. They also can also function as a laboratory where were are advancing the tools and experiences, while also learning a significant amount about what works and what doesn’t. CSOL is a great example of an exemplar because it includes a bunch of ‘new’ stuff that before were often only ideas or theories: network-level badging, earning badges across many informal learning experiences, leveling kids up through pathways and translating learning back into schools and local businesses. It’s a mini version of the ecosystem that we can see results of in a 3 month time period instead of 3 years, or whatever turns out to be. We need to do more of these. (And I don’t mean just ‘we’ as in Mozilla, but ‘we’ as the broader badging community. Mozilla will most likely do some but there are many that need to be defined, recruited for, designed, tested, communicated, etc.)

Local: Building off of the last one, there was a lot of interest in ‘cities’ at the summit - thinking about badges in a local context as a key set of exemplars. To me this is really exciting for a number of reasons, including the same thing I said before which is that we are building mini ecosystems, with all of the players - issuers, learners, validators, employers, schools, etc. - in the mix and at the table from the get-go. This is super powerful because it moves us away from some of the philosophical rabbit holes that we often get stuck in - like “How are badges validated? Do they have meaning?” - and make those questions concrete and addressable. City-level anything, let alone badge systems, are also really hard to do and there is tremendous learning involved. If we can make it work at the city level, then we’re in a good place for addressing needs at each org-level and even at the ecosystem-level in many ways. And finally, badges in the local community / city context have real meaning for those earners in their lives right away. So regardless of what happens in the broader ecosystem, those badges meant and will mean something to those learners. Let’s do more cities.

Small data: Another recurring theme, which I actually first heard at the DML conference, but then came up again at the summit was “small data”. The idea of personalized data tracking or even local community-level data, that can give you real-time feedback on who you are, what you can do, what you are doing, what role you play, etc., and help you choose your pathway or alter your behavior in the process. It’s the quantified self idea, but for learning. I’m not sure exactly what it means yet but I love the idea of learners owning their data and that being a powerful mechanism for driving choices, opportunity, evidence, etc. 

Learning GPS: As we sketched out our own perspectives on the current state of the ecosystem a new role appeared several times across the sticky notes. The idea of a person or an organization that helps learners choose pathways. We dubbed it “learning GPS”. This exists right now in coaches or career advisors, but badges actually makes this an easier and more powerful role because they can surface the universe or ‘map’ of learning opportunities, all backed by information and data to show the value and endorsements of each step along the way. Exciting possibilities!

These were just a few of the themes and reflections that I left with. I’m sure there are more and will try to add to this as I continue to process all of the goodness that came out of the two days in Toronto. 

-E

Friday, August 9, 2013

Badge Vision Summit

This week kicked off with a meeting of badge minds in Toronto. Around 30 of us packed into the lovely Centre for Social Innovation to discuss the emerging badge ecosystem and how to drive the next era of the badge work together. We were, you know, socially innovating. :)

A common theme was that the badges work is bigger than one organization, certainly bigger than Mozilla. There is SO much to do, and there are many roles that need filling, and more everyday as the ecosystem and market(s) grow. We’re already seeing leaders emerging beyond the initial Mozilla, MacArthur, HASTAC work and this meeting was about celebrating and honoring that, as well as encouraging more ownership to tackle key pieces that the ecosystem needs. 

Day 1 was about visioning (what’s our shared vision of success) and level setting (what’s out there already). Day 2 was digging into some of the key questions, opportunities and challenges, with the focus on building working groups around them and getting actionable plans in place.

Core topics included:

  • Ecosystem: We talk about this all the time. But what does the ecoystem actually include/look like at this point? What are the roles to be played? What are the pieces that still need special attention? More to come - including a fancy visual - on this piece.
  • Sector specific needs: What are the specific needs and value propositions for badges from each sector? What’s the right messaging for each? What features, answers or examples do they need in order to move forward?
  • CGI: How can we get to 2M better futures in two years?
  • Exemplars: What stories do we need to tell and what are the partnerships, strategies and badges systems that we can help build to tell those stories. 
  • Cities: how can we capture all of our learning from CSOL in a way that makes this easy for other cities to do this ‘right’?
  • Federation / Toolstacks / Localization: How can we design the infrastructure, tools and services to support the most scale, adoption and contribution? Another way to say this, is how do we design and build for a healthy and thriving ecosystem?
  • Endorsement: This one is huge and means many different things to many different people. Let’s put some definition around it and figure out the short term plans for demonstrating the idea (hint: exemplars!)

We also have plans for a shared user research framework and outreach plan, building the overall foundation of research and findings to back the work, creating a shared resource repository, encouraging innovative assessments within the badge ecosystem, and more. It was a busy two days… 

There is a core documentation team that will be generating a report to share all of the conversations, plans, etc. Look for that in the next couple of months. 

All-in-all, I was excited and inspired by the two days and really looking forward to keeping the momentum going. Many thanks to the participants who traveled from far and wide, including across oceans, as well as our fantastic facilitator, Gunner, who kept the motley crew on task.

Additionally, its worth noting that this event was by no means the comprehensive set of leaders in the badge work. We wanted to ensure that key perspectives and specialties were represented, but above and beyond that, last minute plans, summer schedules, budget, etc. also influenced the attendee list. We hope and plan to pull many more into the conversations and work as we go (if there are any up there that you know you want to be part of, let us know!). That said, don’t wait for an invitation - keep doing what you are doing, share your work, jump into conversations, etc. The only way we win is together. 

More to come - thanks!

-E

Monday, July 29, 2013

Badge Camp

My two weeks of vacation conveniently ended with a fun, relaxing week with my team in a remote oceanside town in Northport, Maine. Not sure there’s a better way to get reintegrated after vacation.  

The retreat, affectionately called Badge Camp, was focused on reflecting on the Chicago work, as well as digging into the core features and directions ‘next’. We all stayed in an old inn where turns out we had limited internet, no cell connectivity, one semi-working refrigerator and a barn with a DJ machine - all of which were unanticipated, and only one of which was a happy surprise (hint: karaoke!) Sounds like the makings of an incredibly UNproductive week, right? Not with this crew. We capitalized on the opportunity for uninterrupted facetime to take planning walks, hold paper prototype demo sessions on the front porch, make new prototypes with felt and glue guns, huddle over meals with project teams and host mini focus groups over the camp fire. 

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Before Badge Camp, we had broken people into core project teams and had them brainstorm for 3 weeks, and everyone arrived with solid thinking and prototypes. In addition to feedback and (of course) a much deeper dive on the overall ideas and details than anticipated (but most welcome), we ended with roadmaps from now through MozFest for each project (some artistically written with glitter glue and construction paper (soon to be transcribed into a digital format). Unsurprisingly, the team was eager, serious and excited about the next phases for us - we’ve all been anxious to get back to the core product and features for the broader badge ecosystem. All-in-all, we made some significant progress in our plans and thinking on key projects and features, most of which will be coming through blog posts from the team, but I’ll summarize and highlight the core areas here:

P(riority)1s:

Production Backpack: cleaning up code, fixing bugs, finalizing 1.0 features that need more love, knocking off the low hanging fruit want-to-have features and ux improvements. Also includes building some acceptance tests, which will significantly improve our ability to monitor and test our stuff, but also hopefully give the community more insight into what features we have with each release and help them help us understand what’s not working the way its supposed to be, etc. 

Prototype Backpack, or ‘Backpack 3.0’: the bigger vision for the Backpack including more tools and features for the earners. More to come on this as the thinking develops. 

Federation: Allowing many Backpacks to exist across the ecosystem and still work together at the ecosystem level. This will require a standard for a Backpack and APIs for ‘registering’ Backpacks, all as seamless as possible to the end user. 

Open Badges Badges: Wait, we’re the Open Badges team and we aren’t issuing badges?! Blasphemy! Don’t worry, Open Badges badges are on their way and they will not disappoint. 

CSOL: Continuing to support and push CSOL through the end of the summer. 

P2s:

Endorsement: Endorsement is allowing third parties to sign badge classes to formally endorse the curriculum and assessment that they represent. This is in the P2s not because it isn’t as important, but it relies on some pieces from the projects above, namely Federation and Prototype Backpack that this extends from. We’ll be kicking off some user testing and research on this in the meantime. 

Productizing CSOL: We now have a pretty solid ‘tool stack’ for issuing, including the Badge Studio, OpenBadger and Aestimia (peer assessment). We also have some really cool new Backpack features like recommendations and COPPA-compliance. But these were all really built and customized specifically for CSOL. So we want to go back in and make all of this stuff accessible, useful and available to the wider community and ecosystem. This is also very important but will most likely be something that gets more dedicated time through additional use cases and projects that we take on. 

Community Site 1.0: Last May we launched a mini community site, meant to be a placeholder for a bigger, more community driven repository for examples, resources and celebrations. The latter clearly needs to be designed with and through the community so we’re looking forward to kicking that off soon. 

Ongoing:

User Research: We are kicking off a new approach to our work, that includes more user research from the beginning! How revolutionary of us! :) We’ve always tried to loop the community in from early on and get feedback along the way, and that works great for the issuing side of things, and we will continue to do that, probably even more targeted. But we also need to talk to other audiences that we don’t usually reach on an everyday basis like earners and employers, so Emily on our team, is stepping up to map out our research process and bake it into all of the projects outlined above.

Partnerships: This could also be called adoption, but its working with issuers to build and issue awesome badge systems, and with employers and institutions to use badges on the other end. We’ve been doing this since day 1 and will continue to make this an ongoing priority. We’ve now got a powerhouse team to help us drive this side of things, including a set of key emerging community leaders who are owning these conversations within particular sectors or locations. +1 to this.

Marketing + Documentation: We’ve got a firehose of inbound demand, with almost no marketing efforts. I can’t imagine that will change significantly given that we are grant-based, but there are definitely things that we know we can do to make things more accessible or approachable, and Meg has joined the team to whip us into shape here. 

What’s Next / How to Get Involved:

  • Let us know if you have feedback on this list, including what’s missing. Best place for this is our mailing list.
  • Watch our blogs for more info on each project. (btw: Planet Open Badges is coming back soon, which will be a one stop shop for all of our individual blogs, in the meantime, we repost most at the Open Badges blog)
  • Come to the community call this Wednesday at noon ET to hear more about the outputs of Badge Camp and weigh in through conference call and etherpad magic

Thanks,

E

Tuesday, July 9, 2013

Badges Have Gone Global

If you’ve ever been to one of the many educational conferences in the US, you will hear a lot about North American-centric issues and proposed solutions. While making change in our country/continent is important, we often fall into the trap of only building solutions for our particular context and miss bigger opportunities for global collaboration and scale. This is why I’ve been happily surprised at the upswing of interest and adoption of badges outside of the US. Badges are flexible enough to be used in many different ways, to solve many different problems, and we are seeing that in action as they are being adapted and implemented across the UK, Italy, Australia and more.

I’ve just returned from a quick, but power-packed trip to Milan, where we met with our innovative colleagues from the Hypermedia Open Center (HOC) Lab at Politecnico di Milano. They invited us to Milan to talk about the badge work in North America and kick off a national conversation about badging in Italy. I was impressed at the reception and interest from the many Italians in the room - not only to explore badges for their own schools and workforce, but also across countries in the EU. There were handfuls of initial pilots that attendees signed up to lead on the spot. There is real opportunity and momentum here. 

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(that’s me on the right with the translation headphones :))

At the same time, just a few countries and only one hour time difference away, badges are booming in the UK. Together with, Doug Belshaw, our resident UK spreader-of-the-badge-word, Tim Riches and the folks at DigitalMe have built a significant community there already exploring badges. They are doing really interesting things with badges because they are more tapped into the schools and really pushing buy in from the top. They recently launched “Badge the UK" which is a campaign to get organizations and institutions to issue and accept badges across all of the UK. It’s incredibly exciting and we are learning a lot from one another. 

We’re also seeing interest emerge from Australia, China, Estonia and more.

We are excited about the globalization of badges and one thing that is a high priority on our end is a solution for localizing badges. Good news is that all of our tools are open source, so countries or organizations can set up their own, localized Backpacks relatively easily (although we still have a bit more work to do to make them easily localizable and federated). But there will be, and already are, badges that are meant to be used across languages or learners that span several localities and languages, and so thinking through how the badge and the metadata become localizable is important and top of mind. 

Would love to hear other ideas on how to best localize the badging experience, as well as places you’d love to see badges expanded to. 

-E

Friday, July 5, 2013

Why the Chicago Badges Work Matters

We recently formally launched the Chicago Summer of Learning badge work. This has been a pretty big undertaking for us, to say the least, we started early conversations back in January and for the last 3 months, my team has been almost solely focused on it. The all-hands-on-deck was because the scope of work was so big (and ever-growing), but also because of the potential weight and impact of the work. I’ll detail each below to help explain why CSOL matters for us, for Chicago and for the world. 

What We Built: 

The Chicago badge work started as a ‘simple’ statement of work - overlay badges on top of all of the amazing programs and learning content that local organizations and cultural institutions already provide across the summer. The goals were:

  1. Help every kid in Chicago, or even visiting Chicago, learn something and have evidence of that learning (i.e. get a badge)
  2. Provide pathways and encourage kids to learn more (i.e. discover and motivate more learning through the badges)
  3. Communicate the learning back to schools and local businesses in the fall (i.e. show the badges are worth something)

The Mozilla contribution to the project was mainly two-fold. While we played a role in project management, we mainly focused our attention on 1) designing the overall badge system, including all of the organization-level badges and 2) building all of the technology components. 

1. Chicago Badge System:

The Chicago badge system design was no small task. We had over 100 organizations all teaching different things in different ways across various age groups, some online and most face-to-face with limited connectivity. We needed flexibility in the badges to ensure that they reflected each unique organization and their offerings, and yet were still seamlessly connected for learners. We needed to make sure the badges were worth something and met some level of standards. And oh yeah, we need to have all of this defined and designed in 3 months time. No problem. 

Solution:

  • All badges mapped against the core theme of CSOL which was STEAM (STEM + Arts)
  • City-level set of badges that were standardized and controlled. These were the City of Chicago Scientist, Technologist, Engineer, Artist and Mathematician badges. 
  • Organization’s had flexibility and freedom to design badges that reflected their programs and learning. We did the work to help them ensure the badges were robust, and then mapped them against the STEAM categories. 
  • We reviewed all of the badges and came up with a taxonomy of levels - participation (not assessed, earned through attendance), skill (assessed badges, aligned with a particular skill or competency) or achievement (bigger assessed badges, combination of several skills or accomplishments, typically take longer to earn)
  • We then developed the algorithm to unlock the city level badges based on the available badges. It ended up being a fairly simple algorithm - 3 ‘points’ for the city level badge, participation were worth 0, skill 1 and achievement 2. 
  • Once youth get the city-level badges, they unlock access to city-level challenges where they can use their new skills/role(s) to complete projects and learn/earn more. 
  • The summer ends with a celebratory Summer Faire, where youth are displaying the work they achieved over the summer. 
  • All of the badge information is then connected back to schools in the fall so that teachers can have a better understanding of the work over the summer and in some cases, award credit or other advancement. 

The (outdated) internal diagram for how this works:

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The prettier, external napkin sketch:

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(it’s worth noting that Carla Casilli built this thing from the ground up, including working through each of the 1000+ badges. She’s awesome. We also had tremendous input and support from Nichole Pinkard, Caitlin Martin and the rest of the DYN crew. Well done, team!)

2. Technology

The CSOL work had some complicated technical requirements, including servicing badge definition and issuing from representatives from more than 100 organizations; supporting kids 13 and over, as well as under 13 in collecting badges across experiences, with required parental controls where necessary; suggesting pathways and more learning opportunities; sharing badges with schools and social networks; and providing the end user ‘site’ to find learning, badges, track progress, etc. It was really multiple systems that we needed to build in parallel, and yet again, still needed a seamless experience for all of the participants over the summer. Oh yeah, and 3 months, something something. 

Solution:

  • Advanced OpenBadger tool to support badge definition, design, awarding and posting to the Backpacks
  • Aestimia, mentor assessment tool that allows for badge pledging, assessment and awarding
  • New and improved Backpack with recommendation system
  • Custom authentication
  • COPPA compliant Backpack for kids under 13
  • Organization / program / badge listing, search, filtering
  • Playlist functionality allowing kids to build a set of projects that they wanted to complete or badges they want to earn over the summer - their learning playlist for the summer
  • CSOL site: chicagosummeroflearning.org as the front face of all of this 

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Why It Matters:

  • This is the first badge system at this kind of network level. Badges that connect across organizations, across the city. Badges that define pathways and push youth into deeper learning. Badges that truly connect learning of all kind. We learned a lot about how hard this is, but also landed on a model that we feel can be replicated fairly easily in other communities or networks, so that’s really exciting.
  • These badges mean something right away. We’ve been working at the ecosystem level for a long time and despite lots of progress, there is still a long way to go before there are enough badges to truly capture your skills and learning. But with something like Chicago, that is local and self-contained and comprehensive, in just 2 or 3 months, we’ll see the full value proposition of badges in play. Youth will earn badges for all of their learning and that will lead to advancements and opportunities in school and with local businesses right away.
  • All of the pieces we’ve built are open and replicable anywhere. We’re set up to roll this out in many cities, networks and communities. Our tools and documentation are open, we’re working on publishing toolkits and experiences to support other groups pursuing things at this level, and our services as now veteran advisors/consultants on these types of projects are available. We could see a huge set of real badges effecting real lives in a very short amount of time.
  • Chicago is innovating and leading the way with this. Despite some of the tough times Chicago is experiencing, they are fighting back by embracing their local organizations and their youth. The Chicago Summer of Learning is a celebration of what Chicago has to offer, through its organizations, cultural institutions and people. It’s a celebration of their youth and the opportunities available to them. More than a celebration, its about starting to unlock possibilities for youth that were not available or discoverable before. 

Many thanks to my team and the extended CSOL team, including the City, DYN, MacArthur, Hive Chicago and more.

And thanks to our Open Badges community for your patience and support as we’ve focused in on this important endeavor. We are excited to get back to the core infrastructure in a big way. But I hope you’ll join me in congratulating the team, and congratulating Chicago for building something special. 

-E

Thursday, June 13, 2013

2M Better Futures

President Clinton just stood on stage and told the world how important and ‘good’ the work on badging is. It was surreal. It was awesome. 

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We are at CGI America and he was announcing the commitment to action that we made with the MacArthur Foundation and UC Irvine, to drive 1 million jobs and 1 million education opportunities in the next 2 years through open badges. That means connecting individuals to real things - jobs, school credit, admission, etc. - through badges. 

The commitment is super exciting because it’s open and welcoming to organizations and partners to plug in and help us get there. (Join us!) From the conversations at the first day of meetings alone, I don’t think its going to be hard to reach. Help us blow past 2M! Let’s go for more!

CGI is also an exciting stage to launch this on because this meeting includes over 1000 organizations that are zeroed in on workforce development and jobs. They are the movers and shakers. They have the pull and reach to really connect badges to real opportunities. 

I need some champagne.

-E

Monday, June 3, 2013
Badges! Huzzah!

Badges! Huzzah!

Tuesday, May 14, 2013
Badges, as they mature beyond where they are currently, have the potential to disrupt formal education in a way that none of the technology innovations we’ve seen in the last couple of decades have. Scott Leslie, Edtechpost: The Disruption Higher Ed Doesn’t See Coming (and how it could respond, even lead, but probably won’t)